Return policy

Return policy

Return policy

We hope you are satisfied with our gentle goat milk products. If for any reason you still want to return your order, than please feel assured that at Kabrita you can return your order until 30 days after delivery. To ensure a quick processing of your return shipment, we ask you to take the following steps:

Step 1: Let us know you plan to return your shipment by sending an email to: webshop@kabrita.com. Please provide us your name, address, international bank account information and the number of cans that will be returned.

Step 2: Send* the order to the following address:

Kabrita.com
Postbus 1010
7500 BA Enschede
The Netherlands

Step 3: Please send us an email with the tracking code.

*The costs for the return shipment for the account of the sender.

After we have received your return shipment, we will refund the purchase amount (with exception of eventual shipping costs) as soon as possible. Please note that due to the sensitive nature of our products, only unopened cans can be returned. If your return shipment contains one or more opened cans, we will only refund the cans that are unopened.

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